Beacon by Haven Home Wellness · Last updated: July 18, 2026
These Terms of Use / End User License Agreement ("Terms") govern your use of the Beacon iOS and Apple Watch apps and related services (the "Service"), provided by Haven Home Wellness ("Beacon," "we," "us," or "our"). By creating an account or using the Service, you agree to these Terms and to our Privacy Policy. If you do not agree, do not use the Service.
Not medical advice; not for emergencies. Beacon is a wellness and care-coordination tool and is not a medical device. It does not provide medical advice, diagnosis, or treatment, and it is not a substitute for professional care or for emergency services. Always consult a qualified healthcare provider, and in an emergency call your local emergency number. Wellness insights and risk indicators are for general awareness only.
We may update these Terms from time to time. We will post the updated version and revise the date above, and provide additional notice for material changes where required. Your continued use of the Service after changes take effect means you accept them.
You must be at least 18 years old to create an account. Care recipients ("seniors") may use the Service under an account managed by themselves or by an authorized account owner. You are responsible for providing accurate information and for all activity under your account.
You are responsible for keeping your credentials confidential and for any activity that occurs under your account. Notify us promptly of any unauthorized access or suspected security breach.
The Service lets you invite others into a "care circle" and share wellness information with them. You represent that you have the right and any necessary consent to invite a person, to share information about a senior, and to use any contact details you provide. You are responsible for choosing whom to invite and what permissions to grant. Do not use the Service to harass, surveil, or harm anyone, or in any way that violates another person's rights or applicable law.
You agree not to: misuse or disrupt the Service; attempt to access data you are not authorized to access; reverse-engineer, copy, or create derivative works from the Service except as permitted by law; or use the Service for any unlawful purpose.
Beacon offers optional auto-renewable subscription plans (such as Starter, Essential, Plus, and Premium). The current price and billing period for each plan are shown in the app before purchase.
Purchases are processed by Apple and are subject to the Apple Media Services Terms and Conditions. Refunds are handled by Apple in accordance with their policies.
The following applies because you obtain the app through the Apple App Store:
Our collection and use of personal information is described in our Privacy Policy, which is incorporated into these Terms by reference.
The Service, including its software, design, text, graphics, and trademarks, is owned by Beacon or its licensors and is protected by law. We grant you a limited, non-exclusive, non-transferable, revocable license to use the app for its intended personal purpose. All rights not expressly granted are reserved.
The Service may link to or integrate third-party sites and services (for example, wearables or maps) that we do not control. We are not responsible for their content, practices, or terms.
If you believe content on the Service infringes your copyright, send a notice with the information required by the Digital Millennium Copyright Act to support@havenhomewellness.ai.
The Service is provided on an "AS IS" and "AS AVAILABLE" basis without warranties of any kind, whether express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will be uninterrupted, timely, secure, or error-free, or that any wellness insight is accurate or complete. Some jurisdictions do not allow certain warranty exclusions, so some of the above may not apply to you.
To the maximum extent permitted by law, Beacon and its affiliates will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss arising from your use of (or inability to use) the Service, including reliance on any wellness insight. Our total liability for any claim relating to the Service will not exceed the greater of the amount you paid us in the 12 months before the claim or USD $100. Nothing in these Terms limits liability that cannot be limited under applicable law.
You agree to indemnify and hold harmless Beacon and its affiliates from claims, losses, and expenses (including reasonable legal fees) arising from your misuse of the Service, your violation of these Terms, or your violation of any law or the rights of another person.
Please read this section carefully — it affects your legal rights. Except where prohibited by law, any dispute relating to the Service or these Terms will be resolved by binding individual arbitration administered by JAMS under its applicable rules, rather than in court. You and Beacon waive any right to a jury trial and to participate in a class action. You may opt out of arbitration by sending written notice to the contact below within 30 days of first accepting these Terms. The Federal Arbitration Act governs the interpretation and enforcement of this section.
These Terms are governed by the laws of the State of Georgia, without regard to conflict-of-laws rules. For any matter not subject to arbitration, the state and federal courts located in Fulton County, Georgia will have exclusive jurisdiction.
You may stop using the Service and delete your account at any time from Profile → Delete Account. We may suspend or terminate access if you violate these Terms or to protect the Service or its users. Sections that by their nature should survive termination (including intellectual property, disclaimers, limitation of liability, indemnification, and dispute resolution) will survive.
Under California Civil Code Section 1789.3, California users are entitled to the following notice: you may contact us using the details below, or the California Department of Consumer Affairs, regarding any complaint about the Service.
Haven Home Wellness Inc.
Email: support@havenhomewellness.ai
3209 Ridge Towne Pl, Unit 201
Duluth, GA 30096